Be a benchmark
ISO 9001:2008 (Quality Management System) ISO 14001:2004 (Environment Management System) ISO 18001:2007 (Occupational Health & Safety Management System) ISO 22000:2005 (Food System Management System) ISO 13485:2003 (Medical Device System) EN 16001 (Energy Management) ISO 27001:2005 (Information Security Management System) TS-1649 (Quality Management System For Automotive Suppliers)

What is Six Sigma
Six Sigma at many organizations simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process -- from manufacturing to transactional and from product to service.

The statistical representation of Six Sigma describes quantitatively how a process is performing. To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. A Six Sigma defect is defined as anything outside of customer specifications. A Six Sigma opportunity is then the total quantity of chances for a defect. Process sigma can easily be calculated using a Six Sigma calculator.

The fundamental objective of the Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction through the application of Six Sigma improvement projects. This is accomplished through the use of two Six Sigma sub-methodologies: DMAIC and DMADV. The Six Sigma DMAIC process (define, measure, analyze, improve, control) is an improvement system for existing processes falling below specification and looking for incremental improvement. The Six Sigma DMADV process (define, measure, analyze, design, verify) is an improvement system used to develop new processes or products at Six Sigma quality levels. It can also be employed if a current process requires more than just incremental improvement. Both Six Sigma processes are executed by Six Sigma Green Belts and Six Sigma Black Belts, and are overseen by Six Sigma Master Black Belts.

The Benefits of Six Sigma

Unlike other operational strategies, the implementation of Six Sigma on a company structure will produce both tangible and intangible results.

Here are a few results that you can expect.

  • Increase in customer loyalty.
    Better products result in more satisfied customers, and that means customers who return to your business.
  • Increased bottom line.
    Receiving Six Sigma certification will mean a dedication to efficient processes across the board. Less resources are allocated to correction and more towards production, meaning more products for sale and fewer defects.
  • Shareholder value.
    The increased customer loyalty and increased revenues will result in a rise in company stock prices, therefore an increased value for your shareholders.
  • Customer satisfaction.
    Your customers will get what they paid for every time. In addition, they will receive it at a higher value or a lower cost.
  • Increased employee satisfaction.
    Any company has to worry about the costs f employee turnover, and certification through Six Sigma has proven to increase employee satisfaction. Positive returns of quality work prove to be highly motivational, and motivation reduces burnout.
  • Benefits to the supply chain.
    Supplier and customers both benefit from the creation of a better product through adherence to the Six Sigma principles, achieved in certification.